1 reviews | Active since Aug 2020
Horrible
5 4 3 2 1 3.2 (10) Reviews Sort by Most relevant Newest Highest Lowest Francois Pentz Local Guide·30 reviews·2 photos 2 hours ago NEW Unhelpful, unsympathetic and terrible at planning was left stranded after shuttle was over two hours late leaving me stranded at work and my son (1 YEAR OLD) stuck at school with constant calls and everyone just passing me along to the …More 2 Brad Ackermann 15 reviews·2 photos a month ago I am absolutely livid about the abysmal service I received for my Suzuki Swift's rust warranty claim. This ordeal started on the 30th of June 2023 and dragged on endlessly until the 25th of October 2023. Yes, you read that correctly - …More 2 tasneem omar 4 reviews 2 months ago Suzuki Centurion has the worst service and I do not recommend purchasing your car from them! I booked a test drive for this morning at 11h00, which was confirmed by a sales lady for a manual car. I arrived at 10h45 for my test drive only to …More 3 Marlene Smith 31 reviews·1 photo a month ago The gentleman in the parts department was friendly and helpful. However, the services department will not see me again. 2 Pumeshen Pillay Local Guide·30 reviews a month ago Friendly staff. 1 Andries Mpontsheng 2 reviews 3 months ago paballo kgoshiadira Local Guide·59 reviews·20 photos a month ago Nicolene Murray 3 months ago gole nemukula 2 reviews·5 photos 2 weeks ago NEW Robert Garton Local Guide·95 reviews·43 photos 2 months ago Francois Pentz Local Guide·30 reviews·2 photos 2 hours ago NEW Unhelpful, unsympathetic and terrible at planning was left stranded after shuttle was over two hours late leaving me stranded at work and my son (1 YEAR OLD) stuck at school with constant calls and everyone just passing me along to the next department like some game of merry go round the only employee that actually attempted to help was Ricke after the third time I ended up on her line. The rest couldn't care less
Adding injury to insult i made a claim for a faulty reverse camera on 2023/06/23 when the car went back for a safety recall on 2023/11/27 the had still not given me any feedback at all it was not even loaded on the system .After very empty promises and the ordeal described in the first section upon arriving back at the dealership at 18h14 they still did not know about the camera when handing my car over .When i confronted the representative he gave a a long winded excuse that the shipping was delayed and that the camera would be there the following Friday .The next day i phoned the dealership as the steering was misaligned after they had worked on the car and yet again no one knew anything about the camera. I ended up speaking to the service manger who said that he would handle it and requested that n bring the car back .i promptly refused as me having to take time of work again to rectify their shoddy workmanship and rely on the horrific shuffle neglect would not happen again i insisted on them providing a courtesy car and them retrieving the car from me . this has yet to happen as they tried to arrange a slot for me without mentioning the courtesy car and still hounding them for a solution and continuously getting empty promises or passed around again. Please rather use another dealership or be prepared to fight about absolutely everything that has to be done , it seems to be a trend at the dealership as I'm not the only lost customer complaining about them
Here's to hoping that they get audited by Suzuki soon
