Not happy with the Panel Beaters

Not happy with Centurion Panel Beaters. They continue to lie to me.

I handed in my vehicle on Monday morning 7 May very early. There were minor repairs to be done. I rented a car and also took holiday leave for the week 7-11 May 2018.

Although Johan from the company indicated that the mags (which had a scratch on) may take the full week to repair, the vehicle should be ready on the Friday 11 May 2018.

Johan phoned on Friday to tell me that the vehicle was not back but should be back on Monday 14 May. I expressly indicated that I cannot go without a vehicle for more than a week.

However, I accepted the situation and spoke to Etienne on Tuesday morning. He said the vehicle is back from the “mags” company. He promised to phone me back the afternoon, which he did. He told me the vehicle will be ready for collection on Wednesday afternoon and he will phone when I can come to collect it.

When I phoned today, Wednesday morning 16 May, Etienne said the car is being washed and will then go for inspection. He said it is difficult to say what time the vehicle will be ready.

At 12.00 Etienne phoned and changed his entire story. According to him the vehicle was now no back from the “mags” company. When I asked for the telephone number of the “mags” company he gave the phone to a colleague who said they will phone me back.

I am really upset about the lies. Is it possible to arrange that I have my vehicle back? I have no interest in having anything to do with this company who continuously held me for a fool and **** to me.

Du Randt, Retha Owner of Jeep FC 13VMGP