Centurion Gate motors Edenvale - Pathetic service. Centurion reputation damaged.

Called their number ********** 399, a lady answer the called who has told me she can only assist in an hour when 'i don't know who gets back'. My argument is that I need assistance urgently, and I just need to know if they will be able to assist me today, she did tell me that only this one guy can assist me and tell me availability. Did I not say I needed urgent assistance today! How do you run a company where only one person can tell you when they are available? Then I get told I don't know how this industry works?? LOL, I am in the service industry and I give all my customers availability there and there, through systems and processed my call centre agent answers calls and sees all schedules knowing when she can schedule a Technician, not an hour later...Then I get told, "well we can only assist you in an hour." My question, " to tell me you can't help today?" I was told, " If you don't like this, you more than welcome to find someone else that can assist you." I giggled and she terminated the call. Lady, you don't know the service industry and you have no idea what customer service is. You have a lot to learn.