CP
Charlton P

1 reviews | Active since Feb 2022

16 Mar 2022, 13:46

VERY BAD SERVICE

Good day I am very hurt I have a funeral policy with Capitec and Centriq life. My father passed on the 14/03/2022 and after submitting all documents I am being told that my claim is sent for Forensic investigation. This was never communicated when taking out the policy, I have to wait for 5 days and the funeral is on the 19/03/2022 and i need to pay the funeral parlor tomorrow. Please assist in this as nobody is responding to my emails. Claim no: ***0

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Replies (1)
Centriq Insurance
Centriq Insurance's reply18 Mar 2022, 15:08
Official
Dear Charlton

Thanking for bringing the matter to our attention,

Kindly be advised be that we are looking into it.

Kind regards
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