eM
elsie M

1 reviews | Active since Oct 2017

28 Mar 2022, 13:36

******

I received a message on my phone claiming that it is from post office that i must oay R40.00 for custom duties for delivery of something only to find out its a ****they debited R600. I called capitec to report the incident was advised to cancel the card and get a new one and will be charged R80 for that transaction. Today the 28th March 2022 im suprised the same company debited R584 when i call to ask im told that it was debited from the previous card what i fail to understand is i called to cancel the card immediately when i noticed it is a **** after making that payment, what was the use of cancelation of my card but still they debit? They've given two reference number 1st ***8 and the 2nd ***0.i find capitec and its consultants useless.

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Replies (1)
eM
elsie M's update28 Mar 2022, 13:52
Reviewer Update
Thank you, i hope you will be able to assist in retrieving my money