Refusing to pay my funeral policy and canceling my policies with out my authoritarazition

Centriq insurance has failed me dismal ive had a policy with them for the las 12yrs and ive have lodge a claim and they have failed yo pay me as a result they even canceled all my policies i have with them with out a reason and with informing me about it me paying them foe 12years al has gonna invain they have failed me they turned my loss to a mockery i having a policy that i have been paying for years and when ive a death in the family i now i have to go all out ask for donations to perform a funeral but i have my policy that ive paying for years capitec has failed mei wish nothing but the very best for them all including all the claims department and management team subordinate and everything that is pertaining tthem💔💔💔💔💔💔💔💔💔💔😭😭😭😭😭😭