ED
Elinize D
1 reviews | Active since Mar 2012
14 Aug 2023, 12:17
PTSD thank you for the trauma
*** and *** i would like to know what your service level agreement is with regards to complaints and claims and feedback and what is the next step in the complaints process . It is now over a month and we are still not at a resolution . How long does it take with the assessors? A week , 2 weeks ????
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Replies (2)
Centriq Insurance's replyOfficial
14 Aug 2023, 13:24 Dear Elinize
Thank you for sharing your concerns.
We will investigate and provide feedback.
Kind Regards.
Centriq Team.
Thank you for sharing your concerns.
We will investigate and provide feedback.
Kind Regards.
Centriq Team.
Centriq Insurance's reply14 Aug 2023, 13:24
Official
Dear Elinize
Thank you for sharing your concerns.
We will investigate and provide feedback.
Kind Regards.
Centriq Team.
Thank you for sharing your concerns.
We will investigate and provide feedback.
Kind Regards.
Centriq Team.
Centriq Insurance's replyOfficial
16 Aug 2023, 11:03Dear Elinize.
We confirm that our complaints department have made contact and that the matter has been resolved.
We confirm that our complaints department have made contact and that the matter has been resolved.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
Centriq Team
Kind regards
Centriq Team
Centriq Insurance's reply16 Aug 2023, 11:03
Official
Dear Elinize.
We confirm that our complaints department have made contact and that the matter has been resolved.
We confirm that our complaints department have made contact and that the matter has been resolved.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
Centriq Team
Kind regards
Centriq Team