NM
Nicky M
1 reviews | Active since Nov 2012
02 Oct 2023, 10:21
Poor Service
Struggling with getting my Gap-cover claims paid. I submitted all the required documents on the 11th of September 2023. The turn around time is 7-14 work days. It is now the 2nd of October. More than 7-14 work days have passed. I cannot get a clear answer as to what is happening with my claim. Service providers are now hounding me for payment and I risk being blacklisted. I am getting zero feedback. Please save yourself the stress and join a different Gap-cover.
Helpful (0)
Replies (3)0
Replies (3)
Centriq Insurance's replyOfficial
02 Oct 2023, 13:23Dear Nicky Maritz.
Thank you for sharing your concerns.
We will investigate and provide feedback.
Kind Regards.
Centriq Team.
Centriq Insurance's reply02 Oct 2023, 13:23
Official
Dear Nicky Maritz.
Thank you for sharing your concerns.
We will investigate and provide feedback.
Kind Regards.
Centriq Team.
Centriq Insurance's replyOfficial
03 Oct 2023, 09:01Dear Nicky Maritz.
We confirm that our complaints department have contacted you and we await response from you.
We confirm that our complaints department have contacted you and we await response from you.
Kind Regards
Centriq Team
Centriq Team
Centriq Insurance's reply03 Oct 2023, 09:01
Official
Dear Nicky Maritz.
We confirm that our complaints department have contacted you and we await response from you.
We confirm that our complaints department have contacted you and we await response from you.
Kind Regards
Centriq Team
Centriq Team
Centriq Insurance's replyOfficial
11 Oct 2023, 08:27Good day Nicky Maritz .
We kindly confirm resolution for your matter.
Kind Regards.
Centriq Team.
We kindly confirm resolution for your matter.
Kind Regards.
Centriq Team.
Centriq Insurance's reply11 Oct 2023, 08:27
Official
Good day Nicky Maritz .
We kindly confirm resolution for your matter.
Kind Regards.
Centriq Team.
We kindly confirm resolution for your matter.
Kind Regards.
Centriq Team.