SK
Siphesande K

1 reviews | Active since Oct 2024

25 Oct 2024, 14:55

Poor communication and payment delay

Good day

I’ve submitted a claim of my late aunt on the 16th of October 2024 and she passed away on the 10/102024.

I haven’t got any communication from the insurance company concerning the payment and only received sms that was sent me on 19th October. I’m very concerned what is being delayed, I’d like to hear from you very soon.

Kindly regards

Siphesande Kempele

0
Replies (2)
Centriq Insurance
Centriq Insurance's reply25 Oct 2024, 16:10
Official
Dear Siphesande

Thank you for sharing your experience,

We will investigate and provide feedback.

Kind regards
Centriq Team
SK
Siphesande K's update28 Oct 2024, 16:38
Reviewer Update
I was hoping to get a proper respond and valid feedback as time has passed already now there things that needs to be done home.
I wish I won’t be have this kind of a service again with Centriq insurance company.


Kind regards
Siphesande Kempele