MB
Maike B
1 reviews | Active since Feb 2024
14 Apr 2025, 13:49
No customer service
Good day,
I have a gap cover with Centriq since January because Sanlam changed from Kaleo to Centriq. I was very happy with Kaleo. I have sent two emails to Centriq and still no reply. What is going on? Not even an automated reply that you have received my email. It’s shocking.
Helpful (0)
Replies (3)0
Replies (3)
Centriq Insurance's replyOfficial
14 Apr 2025, 14:17Dear Maike
Thank you for sharing your experience with us,
We will investigate and provide feedback.
Kind regards
Centriq Team
Thank you for sharing your experience with us,
We will investigate and provide feedback.
Kind regards
Centriq Team
Centriq Insurance's reply14 Apr 2025, 14:17
Official
Dear Maike
Thank you for sharing your experience with us,
We will investigate and provide feedback.
Kind regards
Centriq Team
Thank you for sharing your experience with us,
We will investigate and provide feedback.
Kind regards
Centriq Team
MB
Maike B's updateReviewer Update
22 Apr 2025, 16:46Still no outcome. Emails are not getting answered. Absolutely shocking.
MB
Maike B's update22 Apr 2025, 16:46
Reviewer Update
Still no outcome. Emails are not getting answered. Absolutely shocking.
Centriq Insurance's replyOfficial
25 Aug 2025, 13:35Dear Maike
We pleased to hear that your matter was resolved.
Should you have any queries, please email us.
Kind regards
Centriq Team
We pleased to hear that your matter was resolved.
Should you have any queries, please email us.
Kind regards
Centriq Team
Centriq Insurance's reply25 Aug 2025, 13:35
Official
Dear Maike
We pleased to hear that your matter was resolved.
Should you have any queries, please email us.
Kind regards
Centriq Team
We pleased to hear that your matter was resolved.
Should you have any queries, please email us.
Kind regards
Centriq Team