1 reviews | Active since Feb 2016
Insurance Claim Denial / Bad Faith
SHOCKING DENIAL OF LEGITIMATE ACCIDENTAL DEATH CLAIM AVOID CENTRIQ LIFE INSURANCE - THEY WILL FIND ANY EXCUSE NOT TO PAY I am writing to warn other consumers about Centriq Life Insurance's appalling treatment of legitimate claims and to seek public pressure for resolution of my case. WHAT HAPPENED: My fiancé, Ms Nthabiseng Pitsi, tragically passed away from suspected poisoning according to the official post-mortem examination conducted by a qualified forensic pathologist. The death was classified by SAPS as "sudden death" with toxicology samples taken for analysis. Despite having a valid accidental death policy, Centriq Life Insurance has WRONGFULLY DENIED our claim (***) claiming her death was "not accidental." THE SHOCKING DENIAL: Centriq claims that poisoning is not an accident because it doesn't meet their definition requiring "visible, violent, physical and external means." This is absolutely ridiculous and legally wrong! HOW IS POISONING NOT AN ACCIDENT?
- It was sudden and unexpected (confirmed by authorities) - External substance entered her body (poison from outside source) - Caused physical damage (pulmonary edema, organ failure) - No evidence of intentional self-harm or suicide - Identifiable time and place of occurrence
OFFICIAL MEDICAL EVIDENCE: The post-mortem report by a Doctor (qualified forensic pathologist) clearly states:
Cause of Death: "UNDER INVESTIGATION: SUSPECTED POISONING" Physical findings: Pulmonary edema consistent with poisoning No injuries: "No external and internal injuries observed" No self-harm: No evidence of intentional overdose or suicide
WHY THIS IS OUTRAGEOUS:
Poisoning is universally recognized as accidental death in insurance law South African courts consistently rule that accidental poisoning = accidental death They have ZERO evidence the death was intentional or not accidental Food poisoning, chemical exposure, toxic ingestion are standard accidental death examples Their interpretation is legally baseless and designed to avoid paying legitimate claims
CENTRIQ'S BAD FAITH TACTICS:
Using overly restrictive interpretations to deny valid claims Ignoring official medical evidence from qualified professionals Failing to meet burden of proof that death was NOT accidental Causing additional trauma to grieving families Violating fair treatment obligations under insurance regulations
WHAT I'VE DONE: ✅ Submitted formal complaint to Centriq (they have 30 days to respond) ✅ Escalating to National Financial Ombud Scheme ✅ Consulting legal counsel for bad faith lawsuit ✅ Warning other consumers through this platform WARNING TO OTHER CONSUMERS: DO NOT TRUST CENTRIQ LIFE INSURANCE - they will:
Find ANY excuse to deny legitimate claims Use legal technicalities to avoid payouts Cause additional suffering during your worst moments Force you into expensive legal battles for what's rightfully yours
WHAT CENTRIQ MUST DO:
IMMEDIATELY REVERSE this wrongful denial PAY THE FULL CLAIM as required by law APOLOGIZE for this disgraceful treatment REFORM their claims handling to prevent future abuse
CALL TO ACTION: Please SHARE this warning to protect other consumers from Centriq's predatory practices. If you work in insurance/legal field, please comment with your professional opinion - I believe any expert will confirm that accidental poisoning IS accidental death. Centriq Life Insurance - FIX THIS NOW before facing public backlash and regulatory action!
Thank you for sharing your experience,
We will investigate and provide feedback.
Kind regards
Centriq Team
Thank you for sharing your experience,
We will investigate and provide feedback.
Kind regards
Centriq Team
