MT
Motheosane T

1 reviews | Active since Jul 2024

26 Jul 2024, 07:25

Funeral cover

It's been more than two weeks since I claimed for my funeral cover I have been send from pillar to post no pay out and I untrusted them that I would not have problems when I moved my funeral cover from oldmutual to capitec and they promised me they would pay out hassle free and no waiting period

0
Replies (3)
Centriq Insurance
Centriq Insurance's reply26 Jul 2024, 09:20
Official
Dear Motheosane

Thank you for sharing your experience,

We will investigate and provide feedback.

Kind regards
Centriq Team
MT
Motheosane T's update26 Jul 2024, 14:00
Reviewer Update
I just u do so soon. Because even today I went to Capitec Diepkloof branch and they told me they would get on to it because I really intrusted u to do the right thing when I moved my policy.
Centriq Insurance
Centriq Insurance's reply15 Aug 2024, 08:45
Official
Dear Mothesane

We can confirm that you were contacted, and the matter has been resolved.

Kind regards
Centriq Team