Hellopeter
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Sithembisiwe S

1 reviews | Active since Apr 2022

24 Feb 2023, 10:04

Fradulent Policy

I never took a policy from this company I didnt even know it exist but to my surprise they are deducting a premium from my salary, I go to their website to call them and the number does not exist,

Ill be writing to Ombudsman as well.

0
Replies (5)
Centriq Insurance
Centriq Insurance's reply27 Feb 2023, 10:24
Official
Dear  Sithembisiwe 

Thank you for sharing your concerns with us,

We will investigate and provide you with feedback.

Kind regards
Centriq Team
SS
Sithembisiwe S's update27 Feb 2023, 11:12
Reviewer Update
Please send cancellation letter for me to send to Persal as soon as possible.

Please refund two premiums you took without my permission

please email communication to me on :
***
SS
Sithembisiwe S's update01 Mar 2023, 12:37
Reviewer Update
Im happy to hear that the company has responded to clarify that they are actually the underwriters of the policy I took from Unlimited, It was not clear to me from the beggining that the underwriters will appear on the stop order and not the actual company itself

Moreover before I complaint to hellopeter I tried for two months to no avail to contact Centriq but he number on the website is not working which they must correct because otherwise we wouldn't be here the number *** on Centriq website is not operational
SS
Sithembisiwe S's update01 Mar 2023, 12:38
Reviewer Update
so problem is now sorted
Centriq Insurance
Centriq Insurance's reply01 Mar 2023, 15:14
Official
Dear Sithembiswe

We are pleased to hear that you have been assisted.

We will also look into the contact number on the website.

Kind regards
Centriq Team.