MN
Marike N

1 reviews | Active since Nov 2018

14 Jan 2021, 11:06

DONT JOIN KAELO GAP COVER

I have submitted my claim the 09 Dec they dont phone you or email you to say documents is outstanding I have phoned 5 times using my airtime and evertime they didnt receive my forms even if I emailed them 3 times, they dont care no manager available to talked to, its shocking to know you pay monthly but if you have to claim then no sevice

0
Replies (2)
Centriq Insurance
Centriq Insurance's reply14 Jan 2021, 15:39
Official
Dear Marike

Thank you for bringing your matter to our attention. 

We will contact you shortly in order to assist you. 

Regards
Centriq Complaints Team 
Centriq Insurance
Centriq Insurance's reply20 Jan 2021, 09:24
Official
Dear Marike

We are pleased to advise that your claim has been approved.

We have sent you an email as well. 

Regards
Centriq Complaints Team