Do Not Join Kaelo Gap Cover

I've been long with this Gap Cover and this is my first attempt at putting through a claim. I started emailing calling since November 2020. I kept getting a run around of more documents needed. Every week it was something different. Not an easy process to claim at all. After sending every document i could find from every supplier that i dealt with while i was in hospital, i'm still getting the run around and no one getting back to me. Last person i dealt with is Niksha ****ee. I get no feedback from her. Policy Number: ***. Treatment dates: Claim 1 – Service Date – 07/08/2020 Claim 2 – Service Date – 18/09/2020