COMPLAINT AGAINST CAPITEC / CENTRIQ – PREMIUM ALLOCATION FAILURE

THIS ISSUE HAS BEEN DRAGGING FOR THREE DAYS WITHOUT ANY RESOLUTION, EVEN THOUGH PROOF WAS PROVIDED THAT THE PREMIUM WAS DEBITED. YOUR CONSULTANTS — LINDI GANTSHO, SIZIWE KOMANISI AND LEANE ARENDSE — KEEP INSISTING THAT THE PREMIUM WAS RECEIVED WHEN THE STATEMENT CLEARLY SHOWS OTHERWISE.

THIS IS FOOLISH AND UNACCEPTABLE. THE PREMIUM MUST BE ALLOCATED BY CLOSE OF BUSINESS TODAY. NO MORE EXCUSES, NO MORE DELAYS. CAPITEC AND CENTRIQ’S FAILURE TO ACT, AND THE USELESS COMMUNICATION FROM YOUR TEAM, IS A DISGRACE.

I DEMAND URGENT INTERVENTION FROM CENTRIQ TO ENSURE THAT THE PREMIUM IS ALLOCATED IMMEDIATELY.