Centriq and Capitec daylight *******

This claim has been rejected due to the claim falls within 6 months waiting period the cover date being 19/02/2023 however this policy has been existing period of time which it lapsed in 19/12/2022 and within 2 months period 19/02/2023 the policy was active till to date which falls within the lapsing period , now do the maths.I request that this claim to be further investigated and be reinstated. I will not backdown. Excalation process to the highest level.

Capitec Bank and Centriq Insurance work ethics are a disgrace and you have a bad reputation. Your reviews are a total fail and the fact that I almost went with my family to open a funeral cover with Capitec was going to be the worst desion ever. You so quick to find a loophole to reject a claim. This company has many bad reviews and customers struggle to get payouts from them. As a family we are still devisted by the passing of my sister and then we have to deal with Capitec regarding this policy. I'm am extremely disappointed and appalled expecially during this grieving time. This is a daylight *******. Business with no Intergrity.