Capitec sort your service

Capitec forex department is the worst ,been calling that department from December 2021 to date 17 January 2022, no agents .hear the monotonous recorded voice msg to be patient....can some be patient for so many weeks...damn frustrated.Capitec is holding my monies that need to be released....and I can get hold of anyone that can help.the ppl that answer your call put you through and of no help,you just hear this annoying music and voice note...frustrated frustrated!!!@@@@CAPITEC