Capitec funeral policy ****

2018 i app**** for a funeral policy in clairwood capitec,and the consultant stated my children as extended family instead of extended children only when i try and update the policy different premiums shows when i visit the bank they explain only policy department can eddit by delete my children and re add them again as new on policy but what about my premiums i paid for 7 years? Its about R28 600 ,and all the agents keep messing up with me and this poli y they do not want to eddit and finish up with it m so drained heart broken with this policy and if they put me on waiting peiod how cz the policy ne er have waiting period for the first time cz i was from old mutual they make it my fault as if i dit wrote on their system my children as extended family only they have to change is my children as extended children and decide the way forwad not what will be unfair to me as they iw me 7 years premiums m so drained and heart broken at the same time