FM
Fundiswa M

1 reviews | Active since May 2016

12 Sept 2023, 10:29

Capitec funeral is a ****

Capitec funeral is a **** . i claimed for my mother in February. They deducted the premium on the money in claimed and still deduct full amount on the same month. i requested a refund with no luck. I was sent from pillar to post for the whole 6 months . pls dont join this funeral policy

0
Replies (2)
Centriq Insurance
Centriq Insurance's reply18 Sept 2023, 11:02
Official

Dear Fundiswa Majola.

Thank you for sharing your concerns,
We will investigate and provide feedback.

Kind Regards.
Centriq Team. 
Centriq Insurance
Centriq Insurance's reply17 Oct 2023, 13:26
Official
 Dear Mr. Majola. We confirm having sent correspondence to you indicating our response as well as your next steps.  Should you wish to discuss your matter further, you may contact us and we will address your queries.  We trust that you find the above in order.  Kind Regards Centriq Complaints