Capitec Bank and Centriq Life are *******

My mother a policy with Capitec that is yet to be honerd.

I have been tossed from pillar to post, after calling the Capitec Bank customer care line multiple times seeking feedback.

A manager by the name Neo Motswane promised to call me back and failed to do so for more than 8 business days.

All we seek is an answer after complying and subitting to all of capitecs request.

The level of nonchalant, carelessness and disrespect displayed by Capitec, when handling a query of such sensitive nature is beyond comprehension.

I logged an official complaint with Capitec, however that too is yet to be even acknowledged after 8 business days.

This matter has stretched far too long and has been gravely insensitive of Captec.

All we want is a resolution for to finally move on