PD
Pola Dyala-Mafuna

1 reviews | Active since Dec 2019

21 Dec 2019, 09:49

Capitec and Centriq Life insurance a ****

Capitec Bank and Centriq life insurance are a ****** **** I have not yet recieved my claim I have submitted all my documentation at the Capitec branch in Madiera Mthatha and I have called Capitec numerous times all they keep on saying is waiting for feedback from insurer. I am unable to do anything without this money you keep on inflicting pain to me and my family

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Replies (2)
Centriq Insurance
Centriq Insurance's reply23 Dec 2019, 14:09
Official
Hi Pola

Thank you for bringing your matter to our attention. 

We are urgently looking into your matter and will contact you in order to resolve the matter. 

Regards
Centriq Life Insurance Complaints Team 


Centriq Insurance
Centriq Insurance's reply27 Dec 2019, 11:58
Official
Hi Pola

Centriq tried to contact you, however there was no answer on your cellphone. 

It has been confirmed that your claim has now been paid.

Regards
Centriq Life Insurance Complaints Team