DM
Delicia M

1 reviews | Active since Jul 2016

05 May 2023, 07:47

Capitec and Centriq

Capitec Funeral plan (Centriq) services is pathetic, my father passed away and they decline to pay out!!! Reason is it was 8 days to go before the 6 month cover start date, but yet they took for 6 months but deny to pay out claim. We also had a funeral plan for my family at Capitec and I have cancelled this as I will not pay a company who has bad reviews and does not want to pay out when it comes to claims. This company has many bad reviews and customers struggle to get payouts from them. I will make certain my friends and family does mot support Capitec funeral plan at all!!!!

0
Replies (2)
Centriq Insurance
Centriq Insurance's reply05 May 2023, 09:38
Official
Dear Delicia

Thank you for sharing your concerns with us,

We will investigate and provide you with feedback.

Kind regards
Centriq Team
Centriq Insurance
Centriq Insurance's reply10 May 2023, 11:50
Official
Dear Delicia

We confirm that we have sent final feedback regarding this matter. 

Kind regards
Cnetriq Team