AG
Ayanda G

1 reviews | Active since Feb 2022

09 Feb 2022, 12:09

Burial repudiated

I had a funeral cover with capitec Bank and I was supposed to receive a refund on a burial repudiated that I did not know I can claim for I than received a call from a lady at capitec who advised me to send the receipt of the payment I made and I will get a refund now this was December I sent through everything as I had to borrow from family members now till today I still have not received my refund capitec is now giving me stories after stories

0
Replies (1)
Centriq Insurance
Centriq Insurance's reply09 Feb 2022, 16:27
Official
Good day Ayanda Gatyeni

Thank you for bringing the matter to our attention.
This confirms that we have received your comment and we are looking into the matter.
We will make contact and engage further on the matter. 

Kind regards
Centriq Complaints