1 reviews | Active since Jan 2017

29 Oct 2021, 14:03

Astounding service from Meesha Vanmari

Astounding service from Meesha Vanmari from the complaints dept as she single handedly resolved a recall request from Nedbank to Capitec. After being sent from pillar to post from various bank departments, Meesha is the only person who called back to hear what the issue was. She went out of her way to liaise with the Capitec beneficiary who is currently in China to have the account status activated in order for the funds to be transferred back to the Nedbank account. Meesha is the epitome of client service as she went the extra mile while being friendly and efficient.

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Replies (2)
's update29 Oct 2021, 14:11
Reviewer Update
Review meant for Capitec, no delete/edit option on Hellopeter
Centriq Insurance
Centriq Insurance's reply29 Oct 2021, 16:40
Official
Dear Precious 

Thank you for the positive response,

We will make sure she received it.

Kind regards
Centriq Complaints