Astounding service from Meesha Vanmari
Astounding service from Meesha Vanmari from the complaints dept as she single handedly resolved a recall request from Nedbank to Capitec. After being sent from pillar to post from various bank departments, Meesha is the only person who called back to hear what the issue was. She went out of her way to liaise with the Capitec beneficiary who is currently in China to have the account status activated in order for the funds to be transferred back to the Nedbank account. Meesha is the epitome of client service as she went the extra mile while being friendly and efficient.
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Replies (2)'s updateReviewer Update
29 Oct 2021, 14:11Review meant for Capitec, no delete/edit option on Hellopeter
's update29 Oct 2021, 14:11
Reviewer Update
Review meant for Capitec, no delete/edit option on Hellopeter
Centriq Insurance's replyOfficial
29 Oct 2021, 16:40Dear Precious
Thank you for the positive response,
We will make sure she received it.
Kind regards
Centriq Complaints
Thank you for the positive response,
We will make sure she received it.
Kind regards
Centriq Complaints
Centriq Insurance's reply29 Oct 2021, 16:40
Official
Dear Precious
Thank you for the positive response,
We will make sure she received it.
Kind regards
Centriq Complaints
Thank you for the positive response,
We will make sure she received it.
Kind regards
Centriq Complaints
