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Yolanda S

1 reviews | Active since Jun 2020

04 Jun 2020, 13:59

Worst Service and Management

I am currently a Tenant at Woodlands Place and I would NOT recommend it to anyone at all. The way that place is administered leaves very little to be desired, the Marketing guys never know what they are doing half the time for the 12 months i have been there i have had to constantly fight , firstly i have a D/O to pay my rent but without fail every month i am reminded that i have not paid and need to pay my rent as soon as possible. The they always always have the worst kind of communication either they dont say anything to you or they just dont say anything you constantly have to run up to the office for them to do something and then it never gets done at all, I took out a contract with Vodacom through Woodlands Place for Fibre and they could not debit my account anymore because they said that the D/O date had been changed i went to the office to request for a copy of the contract ....... I was told they do not have it and the guy i spoke to said he recently just started so he has no idea what i am talking about. They will just load amounts on your utilities without telling you then never get around to fixing it or even giving you the money they have taken from you back. ITS A CONSTANT MISSION A PURE STRUGGLE.Their system to get grant access to the Complex with a fingerprint has been offline for over 8 months now then you have to use a code every time and that App you are a lucky one if it even works. I am beyond gatvol witjh Woodlands and its Marketing Team DONE TO FINISH

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Replies (1)
Central Developments
Central Developments's reply04 Jun 2020, 14:21
Official
Good day Yolanda.  We will investigate this matter and revert back to you soonest.  Should you require any additional assistance, kindly contact us on ***.  Many thanks