Unhappy tenant

I got a place at Okavango place recently due to my not so good credit I was given some terms and conditions including a double deposit which i paid and a very embarrassing and frankly disrespectful form to sign called debt rehabilitation which I signed despite my pride but what made me unhappy was the agent I dealt with by the name of Tema who is very rude and disrespectful who acts like she is doing me a favor even though im the one paying all this now I don't know if she's this way because she knows my credit or if she is just rude, unprofessional and disrespectful by nature I love this apartment but I must say I'm not enjoying my stay if this platform had an option to attach files or pictures I'd share the screenshots of how she speaks to me but anyway if central developments really does pride itself in good client relations they should look into the people dealing with us im very unhappy