PN
Priskila N
1 reviews | Active since May 2020
06 May 2020, 12:19
Unhappy client
I was told that my house is Sold and I must move out month end of March . I spoke to the Estate Manager Abrie and he agree that I must buy the paint so that they can do the maintenance of the house, today I brought the paint. Abrie is telling me they already charge me so I won’t be able to get my deposit back. How did he expect me to buy paint during lock down. If this how they treat people this is unfair. They must take the paint and give my deposit back
Helpful (0)
Replies (6)0
Replies (6)
Central Developments's replyOfficial
06 May 2020, 12:24Good day Priskila. We will investigate this matter and revert back soonest. Many thanks
Central Developments's reply06 May 2020, 12:24
Official
Good day Priskila. We will investigate this matter and revert back soonest. Many thanks
Central Developments's replyOfficial
06 May 2020, 15:37Good day Priskila.
You vacated your unit before lockdown started. The estate manager informed you that they can do the maintenance for you without deducting this from your deposit if you provided them with the paint the same day, and then the paperwork could be processed accordingly before the lockdown starts. You did not return to the estate. You only came to the estate today, a month after moving out which in this case was too late as they had to continue with the restoration of the unit. The charges was processed towards your account, therefore we won’t unfortunately be able to refund you the deposit.
We regret any misunderstandings.
You vacated your unit before lockdown started. The estate manager informed you that they can do the maintenance for you without deducting this from your deposit if you provided them with the paint the same day, and then the paperwork could be processed accordingly before the lockdown starts. You did not return to the estate. You only came to the estate today, a month after moving out which in this case was too late as they had to continue with the restoration of the unit. The charges was processed towards your account, therefore we won’t unfortunately be able to refund you the deposit.
We regret any misunderstandings.
Central Developments's reply06 May 2020, 15:37
Official
Good day Priskila.
You vacated your unit before lockdown started. The estate manager informed you that they can do the maintenance for you without deducting this from your deposit if you provided them with the paint the same day, and then the paperwork could be processed accordingly before the lockdown starts. You did not return to the estate. You only came to the estate today, a month after moving out which in this case was too late as they had to continue with the restoration of the unit. The charges was processed towards your account, therefore we won’t unfortunately be able to refund you the deposit.
We regret any misunderstandings.
You vacated your unit before lockdown started. The estate manager informed you that they can do the maintenance for you without deducting this from your deposit if you provided them with the paint the same day, and then the paperwork could be processed accordingly before the lockdown starts. You did not return to the estate. You only came to the estate today, a month after moving out which in this case was too late as they had to continue with the restoration of the unit. The charges was processed towards your account, therefore we won’t unfortunately be able to refund you the deposit.
We regret any misunderstandings.
PN
Priskila N's updateReviewer Update
06 May 2020, 16:37Pls!!! coz they did the inspection for the house with me knowing. The reason why I told them I’m buying the paint it’s because I want my deposit back. And why did they agree tht I must buy the paint if they knew tht they gona inspection the house without me knowing
PN
Priskila N's update06 May 2020, 16:37
Reviewer Update
Pls!!! coz they did the inspection for the house with me knowing. The reason why I told them I’m buying the paint it’s because I want my deposit back. And why did they agree tht I must buy the paint if they knew tht they gona inspection the house without me knowing
PN
Priskila N's updateReviewer Update
06 May 2020, 16:40I was forced to move out a day before lockdown and the same day he told me they won’t be working the following day coz of the lockdown hence I got back today with the paint. How do they expect me to move out a day before lockdown and stil go buy the paint?
PN
Priskila N's update06 May 2020, 16:40
Reviewer Update
I was forced to move out a day before lockdown and the same day he told me they won’t be working the following day coz of the lockdown hence I got back today with the paint. How do they expect me to move out a day before lockdown and stil go buy the paint?
PN
Priskila N's updateReviewer Update
06 May 2020, 16:43If u saying it was too late when was I suppose to move and stil go buy the paint? Remember I was supposed to move out month end but they got back to me to move out a day before lockdown how do u guys expect me to pack move and stil go buy the paint the same day? Is tht possible? And they said they wil be close which was a lie?
PN
Priskila N's update06 May 2020, 16:43
Reviewer Update
If u saying it was too late when was I suppose to move and stil go buy the paint? Remember I was supposed to move out month end but they got back to me to move out a day before lockdown how do u guys expect me to pack move and stil go buy the paint the same day? Is tht possible? And they said they wil be close which was a lie?
PN
Priskila N's updateReviewer Update
06 May 2020, 16:44Ant they supposed to tell me tht they stil open and they have to inspect the house? Although we have the agreement tht we have with them
PN
Priskila N's update06 May 2020, 16:44
Reviewer Update
Ant they supposed to tell me tht they stil open and they have to inspect the house? Although we have the agreement tht we have with them