MK
Muty K

1 reviews | Active since Aug 2015

13 Aug 2025, 18:46

Unfair Treatment of Tenant

I want to bring to the attention of the world about how this company bullies tenants at an earliest convenience. They don't care about loyalty and most of their employees are rude.

I have been renting for them for almost 6 to 7 years on different estates. I was doing that thinking I am building loyalty with them. I never defaulted any rental payment for those years at Sanridge Heights, Zambezi Manor, Capital View until I came to Zambezi Heights. A month after I got there I lost my job, failed to pay 1 and half months rent, the next thing they cancel my lease. This is despite the fact that I pleaded with them promising to rectify the situation. I tried to talk to the so called credit controller and all the so called managers but they just told me to go. I have tried to explain my situation including the fact that I have been loyal to them for years without defaulting until now with a genuine reason of job loss. They said they dont care. Like why? So loyalty isn't one of their way of operating. They treated me like as if I owed them 4 or 5 months rent.

I really do understand that they run a business but what happened to rewarding those customers that stick with you? I haven't done this before and only now then it's a problem.

Anyone in this world faces problems, I want to urge people that if you rent with them, the moment you miss a payment for whatever reasons, please pack your backs before you are given a tough time. I saw it and I have learnt. I know they can afford to lose me but next time I see their development I run. For your peace, unless you won't have problem, please run.

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Replies (1)
Central Developments
Central Developments's reply18 Aug 2025, 08:16
Official
Good day,

Thank you for your feedback. We are conducting a thorough review to address your concerns and will keep you updated on our progress.

If you have any further questions or specific points you would like us to consider, please reach out to Client Care. Your insights are appreciated.

Thank you for your patience.

Sincerely,