NM
Nomthandazo M

1 reviews | Active since May 2024

12 May 2024, 18:36

Unfair treatment by landlord

Due to financial stress this month I communicated with the manager of The junction village 2 that my rent will be late, I provided even the date I will pay including the penalties for late payments. He acknowledged the communication then later switched off the lights of my apartment. I'm sitting in the dark, my food is spoiling in the fridge and worse I have a 1/2 year old baby that is still on formula. I have to rely on my neighbor for boiled water. My concern is I openly communicated with him, what's so difficult for him to do so.

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Replies (1)
Central Developments
Central Developments's reply13 May 2024, 08:27
Official
Dear Nomthandaz,
Thank you for your review. We appreciate you taking the time to review our service. However, we have been unsuccessful in reaching you in relation to your query. We would like to inform you that the power outage in your unit might be due to a more serious issue that needs to be investigated. Thus, we kindly request you to use our easy-to-use maintenance link to allow our team to promptly dispatch to your unit and investigate the problem.
If you have any further questions or concerns, please do not hesitate to get in touch with our friendly Client Care team at *** or send us an email at ***. We are always happy to assist you in any way we can.
Best Regards