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Buti S

1 reviews | Active since Jan 2017

08 Feb 2018, 06:05

Undermining, unprofessional cheats.

So I stayed in Lemon tree apartments in Pretoria east for a while and had to leave before my lease expired unfortunately. Now I was informed that I would need to get a person to take over my lease if I wish to recover my deposit, I advertise and look for a person and when I eventually do I refer them to the front desk and all sorts of stories start to suffice now that I'm trying to get my deposit back . everyone passes the buck and try to put all sorts of obstacles for you to fail, R6000.00 may be small money for you but not for me. I would like for who ever deals with complaints to contact me as soon as possible please .

0
Replies (12)
Central Developments
Central Developments's reply08 Feb 2018, 07:57
Official

Thank you for bringing this to our attention. We will investigate and confirm if you are liable for a full deposit refund.

Best regards,

BS
Buti S's update09 Feb 2018, 06:31
Reviewer Update
Thank you , please contact me if you need more information
BS
Buti S's update13 Feb 2018, 03:44
Reviewer Update
Today is day 4 excluding the weekend and still pending feedback, what is going on?
Central Developments
Central Developments's reply13 Feb 2018, 09:03
Official

Dear Client

We would like to bring the following to your attention:

We appreciate you trying to fill the unit, unfortunately your referral's application was unsuccessful and as per the rental agreement your deposit had to be retained due to your early termination.

Best regards,

BS
Buti S's update14 Feb 2018, 05:34
Reviewer Update
I am still awaiting a call from your office, that's the least you can try get right .
BS
Buti S's update21 Feb 2018, 06:18
Reviewer Update
what's more concerning , the fact that you don't read properly or your methods of dealing with complaints ? No where in my communication do I ask for my deposit back as that's how you clearly make your money , you easily concluded this complaint without even calling me to get more information . I hope now you understand why I mentioned unprofessional and low life cheats on the subject of this complaint , that is of course you read and understood what was written.
BS
Buti S's update27 Feb 2018, 06:34
Reviewer Update
Still awaiting a call from central development, till today. .
BS
Buti S's update09 Mar 2018, 05:17
Reviewer Update
Attention Carrel, can you please call me with feedback when you get the time.
BS
Buti S's update14 Mar 2018, 06:05
Reviewer Update
Attention Carrel , its two weeks later and I'm still awaiting your call back
BS
Buti S's update16 Mar 2018, 05:50
Reviewer Update
Attention Carrel: its over 3 weeks if been awaiting your call back, if you promise to call a person back you have yo fulfil the promise. People in this organization don't seem to understand that for some reason, what in the world is going on there ?
Central Developments
Central Developments's reply16 Mar 2018, 15:22
Official

Good day

We have contacted you on numerous occasions to explain to you that you unfortunately DO NOT qualify for a referral fee. As per the terms and conditions, you can only qualify for a referral fee if your referrals application is successful. In your case, your referral's application was unsuccessful and we could not place the tenant.

We apologise, but there is nothing we can do further regarding this matter.

Best regards,

BS
Buti S's update25 Mar 2018, 02:53
Reviewer Update
Hi Carrel, its rather disappointing and undermining to say the least, if a person is not available on their phone email would be an alternative to reach out to them. I'm not convinced that you did proper research on this complaint at all because the Tanent's application was approved and she is currently staying in one of your units in Broad walk heights. You are welcome to verify this with her directly , call me for more details on Monday after 10:00 am.