TM
Tumisho M

1 reviews | Active since Jun 2020

11 May 2022, 15:17

The junction 3 try to still my deposit

Formal complain moving out and againt is try to still my deposit

on 2022/04/30 it was my last day at the juctionand i moved out my thing and we aggred they will do the inspaction at 12 no one from the office come to do the inspaction i waited until 12:40 and had to devever mt things at the new place and now the junction want to still my deposite and say i was not avelible for the inpsaction when it is they fault they did not come for the inpsaction , if they what prove they can check the security video at the get when i submite my cleare out for and when i requested the clear out form, i what my deposit do be paid in full becouse is not me fault they did not come for the inspaction

0
Replies (8)
TM
Tumisho M's update11 May 2022, 15:25
Reviewer Update
now there are try to take all my deposit i made on the apartment
i have a problem with invoice the send about the refund
first they did not come for the inspection on the agreed time and the what to charge me for that ,as u can see on the inspection they came on the 4th and the agreed time was on 30 at 12:00PM and no agent can to do the inspection , they can check the security video to see i was the waiting and i let the unit around 12:40 when no one come ,i submitted a permit(clearance permit ) to the security to move my thing out. and the invoice the send is even west because it put changes that don't exit
all the walls where still OK ,did not need paint , they just punting that because the did find thing broken, can they provide images of this prove ,or i can come to the junction today and they show me that ,nothing was damaged,i understand if they say clearing bit all the wall wherein good conditions

Central Developments
Central Developments's reply12 May 2022, 15:28
Official
Good day Tumisho

Thank you for your review.
Please note that our out-inspection appointment was scheduled for 11.30 am on the last day of April.  Afterward, you requested to move out on the 2nd of May.  We informed you that it wasn't possible and that the appointment remained unchanged.
On the day of the out-inspection, our management team tried to contact you, to no avail.  
The team went to your unit on several occasions only to find that you were still in the process of moving your belongings and later, the unit was cleared, and no one would be available.
Upon the out-inspection, numerous defects were noted down and pictures were taken as proof of our findings.  These items were charged to your account including a late inspection penalty.  Management has, however, agreed to waive the inspection penalty and this amount will be refunded to you.
We will provide you with proof of payment once the payment has been cleared.
Should you need any further assistance, please contact our Client Care line on ***.  

Kind Regards,
Client Care
TM
Tumisho M's update13 May 2022, 07:50
Reviewer Update
no one contacted me don't lie , and u did an inspection by u self and just put that all the wall need painting and when u send me the image for prove most picture are of the same wall and one picture is nor even a wall ,do lie to the people , u are still refusing it send me the prove of the broken thing or all the wall u must paint and u tell me i must just accept the , do moving out i asked and u sad i must pay for full month and i told u will not do that i will move out on the 30 as arranged

even now am the one contacting you about this , i never received and email or a call or Whats App msg for ant agent , am the one coming after u and calling .stop telling people lie because am exposing u

TM
Tumisho M's update13 May 2022, 07:53
Reviewer Update
IMG-***3-WA0017.jpg 37.37 KB
TM
Tumisho M's update13 May 2022, 07:53
Reviewer Update
this is not a wall

TM
Tumisho M's update13 May 2022, 07:54
Reviewer Update
IMG-***3-WA0022.jpg 30.26 KBIMG-***3-WA0023.jpg 29.22 KBthis is the picture of the same wall
on the report they put aroud 8 walls ,and the dont have prove most images are the same
TM
Tumisho M's update13 May 2022, 08:07
Reviewer Update
an when i aesk for the agent to verify the out-inspection they tell me thay can do that i have to accept the charges , when it was proved is they fault they did not do the out-inspection on the 30 last mont and i was at the appartment and i waited for them for 40 minutes ,they did ot come

TM
Tumisho M's update13 May 2022, 08:11
Reviewer Update
i waited for them for 40 minutes ,they did not come