The availability of the staff, Zambezi Heights, how soon they resolve an issue, the efforts they take to escalate the matter, ive never reported a matter and dont get it resolved the same day, unless the problem is not on their side

The availability of the staff, Zambezi Heights, how soon they resolve an issue, the efforts they take to escalate the matter, ive never reported a matter and dont get it resolved the same day, unless the problem is not on their side. Their office is always open for us, with any available agent to readily assist. Tthe security, i sleep with my everything closed, not only my eyes. This is a sincere review