Shocking experience from project manager(Rupert)

I am writing this message to central development and cosmopolitan houses at Thatchhill security estate...I have never in my life receive such a shocking and disgusting service from Rupert(The Project Manager) whereby he failed to help us as we are in a process of buying a house at Thatchhill and he does not want to take responsibilities on the advertised price.We have been transferred from pillar to post due to their poor administration and now I would really want to speak to the owner of this property.First of all we saw the Thatchhill houses advertised on the Nedbank app for 875K then We app**** online and therefore we were approved for the home loan and thereafter we then went onsite to view the houses and during the viewing we were then told the different prices,then I asked the agent a question as to how is that possible then She said the prices are old.

Then we left it like that and decide to do another application with the agent for the amount given to us and We said to the agent please do not submit the application to Nedbank as there is an application already pending then She responsed by saying by law they need to submit application to all the banks.So during the time of our application been processed we then came across the same houses on property 24 selling less then I informed the marketing team where I spoke to Shanice and then denied knowing the owner on property 24 so we then continued with our investigation as we ended up thinking that the application that we made with CENTRAL DEVELOPMENT/COSMOPOLITAN is a ****.I then visited their offices in Midrand to lodge a complain whereby I was welcomed by Michelle(very nice lady and approachable,willing to help)She then asked me to forward the email communication I had with the marketing department then I did so.The following day the marketing department contacted us trying to help but nothing changed and thereafter I asked Michelle to give the details of the project manager Rupert.I then called Rupert with no luck then he returned my call after I left him a message and he was very polite on the phone asking me to meet him onsite.My wife and I drove all the way from Sandton to Centurion hopping to hear the good news but when we got there he made us feel very small and gave us this (I don’t care attitude) after raising our hopes high and I still told that I am happy with the way he handled our matter as no one want to take responsibility.i would really appreciate it is someone can come back to us as soon as possible for more details etc.You May please ask Rupert/Charmaine Louw to give you my contact details.I am sorry to say this but Rupert has a stinking attitude and not customer friendly.

Kind regards Philip