LS
Lala S

1 reviews | Active since Dec 2019

30 Nov 2023, 12:31

Seattle Creek Apartments Scheming and Bad management

I notified the Agent and her manager that I will be working from home who gave me the keys to the apartment and the tour to the apartment. Upon signing the contract I told them that I will be working from home because I saw that it is a clause there.

Their senior manager Jan decided to create a bogus inspection and the sent his assistant to come do the inspection instead of a contractor as stated on the contract. She comes in looks around and leaves. It's a new building with many faults but no inspected. Instead Jan can and disrespected us in front of our clients and we didn't respond. He said we should meet him and we did.

At the meeting he said to us that we have 3 options, to stop working, to leave or they'll evict us. We were not going to leave because if we did, we'd owe them 2 months rent. They chose to evict us. In that meeting we discovered that they new that we were working from home and they gave us nonsense excuses such as the monitoring of guests coming in and out so I caught them that they made up the inspection and staff.

In the contract it states that we can have a letter to grant us permission to work from home so they chose to evict us instead of giving us that letter regardless of the fact that I informed them.

Now that I'm leaving, they want us to pay for paint on the wall because of hand stains and want to my deposit. I refused to sign because I have lost two days of work because of their incompetence.

Mind you our business is one client at a time and we are not even noisy we don't even play music. We didn't bother anyone.

In fact our neighbours didn't even know we were running a business. I want all my money. I lost two days of work moving. Now they want to take my deposit because of dirty walls when they have a cleaning team? I don't think so.

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Replies (1)
Central Developments
Central Developments's reply30 Nov 2023, 15:59
Official
 Good day, Lala,  Thank you for your review. Please note we have tried calling you with no success. We must differentiate between "working from home" which Seattle Creek permits and running a business which as per your signed lease agreement is not permitted at all. Your signed lease agreement states that the tenant will only use the premises as a residence, and shall not be entitled to use the premises to conduct any business without first obtaining the landlord's consent, in writing. Seattle Creek has always been advertised as a residential rental apartment complex. By signing your lease agreement you agree that you have read and understood the rules and regulations the law-binding document states. The tenant is not permitted to make any structural changes without the landlord's permission to avoid being charged for correcting those structural changes.  We would like to have your query resolved speedily and ask that you please let us know when it will be convenient to speak.                      Please do not hesitate to contact our friendly Client Care team at ***.  Warmest Regards