BT
Bee T
1 reviews | Active since Oct 2020
02 May 2021, 22:40
San Ridge Heights Electricity
The electricity system that is being used here is awful. Grid control doesn’t work on weekends and the security literally have no care on the world whether you have paid for the electricity or not. You will be without it the whole weekend until they open on Monday.
This has been frequently happening especially at the end of the month. It’s annoying to WTH!
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Replies (1)
Central Developments's replyOfficial
03 May 2021, 15:43Good day Bonolo
Thank you for your feedback.
Unfortunately, this is a bank system error. It has been reported and should be addressed soonest. In the interim, to avoid being without electricity, kindly email your proof of payment directly to the Grid Control support email or contact them on their after-hour emergency contact numbers that we've emailed to you. GCT doesn't receive notifications from the bank on weekends and has to manually allocate the payment to your account.
We apologize for any inconvenience.
Should you need any further assistance, please do not hesitate to contact our Client Care line.
Regards,
Management
Thank you for your feedback.
Unfortunately, this is a bank system error. It has been reported and should be addressed soonest. In the interim, to avoid being without electricity, kindly email your proof of payment directly to the Grid Control support email or contact them on their after-hour emergency contact numbers that we've emailed to you. GCT doesn't receive notifications from the bank on weekends and has to manually allocate the payment to your account.
We apologize for any inconvenience.
Should you need any further assistance, please do not hesitate to contact our Client Care line.
Regards,
Management
Best regards,
Central Developments's reply03 May 2021, 15:43
Official
Good day Bonolo
Thank you for your feedback.
Unfortunately, this is a bank system error. It has been reported and should be addressed soonest. In the interim, to avoid being without electricity, kindly email your proof of payment directly to the Grid Control support email or contact them on their after-hour emergency contact numbers that we've emailed to you. GCT doesn't receive notifications from the bank on weekends and has to manually allocate the payment to your account.
We apologize for any inconvenience.
Should you need any further assistance, please do not hesitate to contact our Client Care line.
Regards,
Management
Thank you for your feedback.
Unfortunately, this is a bank system error. It has been reported and should be addressed soonest. In the interim, to avoid being without electricity, kindly email your proof of payment directly to the Grid Control support email or contact them on their after-hour emergency contact numbers that we've emailed to you. GCT doesn't receive notifications from the bank on weekends and has to manually allocate the payment to your account.
We apologize for any inconvenience.
Should you need any further assistance, please do not hesitate to contact our Client Care line.
Regards,
Management
Best regards,