DN
Duduzile N

1 reviews | Active since May 2020

12 Jan 2021, 17:42

****roaches in the apartments lemon tree apartments

I moved to lemon tree apartments @ la montagne on the 6th of January 2021 paid a deposit of R7350 first day the apartment looked fine till the night when all the ****roaches came out to party at their house i tried to clean and use doom for the ****roaches but the following day they was more and more of ****roaches Even today I can’t sleep or eat in peace because of ****roaches went to the management office to report and he said there’s nothing he can do ,so I decided to move out on the 6th day after i moved in date 12 Jan 2021 i demanded my deposit since i only stayed for 6 days and received poor service but they refused to give me my money back i will not rest until i have my money not in this pandemic who wants to just give away so much money its not my fault that i am moving its their loss for poor customer service and their dirty apartments

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Replies (2)
Central Developments
Central Developments's reply13 Jan 2021, 15:58
Official
Good Day Duduzile

We are extremely sorry to hear about this and regret that we were not giving the opportunity to resolve this matter for you. We are currently investigating this with the management at Lemon Tree and will revert back as soon as possible. 
Central Developments
Central Developments's reply14 Jan 2021, 15:00
Official
We did investigate this matter and have taken it up with the estates management. Unfortunately, you are in breach of your contract by terminating it prematurely. Despite our remedial action to fumigate the apartment, and advising on the early termination penalties, you still decided to vacate immediately which is a breach of your contract and therefore you will unfortunately forfeit your deposit.