LM
Lesego M

1 reviews | Active since Sept 2023

16 Sept 2024, 12:59

Refund

When I initially made an application It was approved then made a payment as instructed and the lady assisting me was responding to my messages however I realised she made 1 bedroom not 2 bedroom and had to reapply and it was declined.I asked how long will it take to get my deposit as I need it and she said by Friday I wil receive my refund as I need to pay deposit for the other place.She is now ignoring me and keeps saying she’s referring me to her manager …Days has passed and I’m not receiving any response from her or her team it is frustrating

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Replies (1)
Central Developments
Central Developments's reply16 Sept 2024, 16:54
Official
Good day, Lesego,

Your review and feedback are highly valued. Our Client Care team is fully committed to resolving your query as quickly as possible. We want to assure you that we will do everything in our power to address the situation promptly and effectively. 

Thank you for your patience and understanding, and we look forward to resolving this matter to your satisfaction. 

Best regards,