1 reviews | Active since Jan 2023
Public Warning: Avoid East on 82 Rental Properties
I have endured the worst experience living at East on 82 for the past three years. The company has consistently demonstrated poor administration and has cost me significant amounts of money.
1. Debit Order Mismanagement: Despite my contract stating that my debit order should go off on the 25th, the company processed it on the 22nd for 2.5 years. Despite my repeated requests to correct this, they failed to do so, resulting in my account being overdrawn and incurring bank charges of R300 every month. After years of this, Central Developments admitted it was an administrative error but merely apologized without offering any compensation.
2. Unfair Lease Termination Policy: When I decided to terminate my contract, I was told to give 20 working days' notice. I did so, but due to the public holiday on June 16th, I was informed that it counted as only 19 days. As a result, they said I would forfeit my entire deposit. This is from the same company that cost me R300 monthly for 2.5 years due to their error.
3. Power Failures and Appliance Damage: In Block 26, there was a power failure that damaged many tenants' appliances. The company refused to take any responsibility for these damages, leaving tenants to cover the costs of repair or replacement themselves.
4. Referral System Issues: The referral system promises a discount if you refer a friend. However, I had to fight for months to receive my promised discount, highlighting the inefficiency and poor customer service of the company.
5. Deposit Return Problems: When tenants move out, it is common for them to receive only a portion of their deposit back, if any. Many of my friends who have moved out recently have faced this issue, indicating a pattern of unfair financial practices.
Due to these ongoing issues, I strongly advise against moving to East on 82. The poor administration, lack of accountability, and terrible customer service make it an undesirable place to live.
Do not rent from East on 82.
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Thank you for your review. Your feedback is incredibly important to us, and we take your concerns seriously.
Our Client Care team is fully committed to resolving your query as quickly as possible. We want to assure you that we will do everything in our power to address the situation promptly and effectively.
We appreciate your patience and understanding, and we look forward to resolving this matter to your satisfaction.
Best regards
