Poor service from a Central development consultant by the name of Jomaii

Two days after moving in,my geyser stopped working spoke to a very rude consultant by the name of JOMAII who said there’s nothing they can do for the duration of the lockdown as dispatching a person could “put their lives In danger”. Yet they have people being dispatched for other faults??putting their lives in danger ? She refused to give me her managers email address and put the phone down on me instead.

This is unacceptable, in other words for the duration of the lockdown we won’t have hot water? And if it’s extended we still will have the same inconvenience? If you cannot get people to assist us because you don’t have permits , outsource a company that can. U can’t expect us to think for you and tell you how to do you job that’s pathetic. 2 days later I’m still sitting with the same problem and no way forward!