1 reviews | Active since Apr 2014
On the 6th of April 2017, I reported a water leakage which was coming from the apartment above mine.. The leakage affected the kitchen and bathroom areas.. it damaged the cupboards and I had to put my microwave and plates on the floor, and damaged my carpets in the bathroom, and endless electricity cuts not to mention the stink caused by the water and having to mop every 5 minutes..
After countless attempts to report the matter to the their office and to explain the inconvenience this has caused me, they did nothing...I got fed up because clearly no one cared yet I pay my rent every month... so to get their attention I held the rent back for the June month... guess what on the 8th of June I was locked outside the apartment and I called to ask why they did that but when it's time for them to fix the leakage they don't, I had to sleep at a friend's place that night. I paid the rent because they wouldn't badge... then went to lay a formal complaint at The Gauteng Housing Tribunal Office... Case No: RTCW 0026/17
On the 25th of June that's when someone came and said they here to fix the leakage... which they did after 3 months of living in hell! The cupboards were still not fixed still... My plates and microwave still on the floor... which was another hassle to get their attention..
On the 2nd of July, I received a letter from The Tribunal saying I am scheduled for a hearing with Central Development on the 5th of July..
I went there in my personal capacity and Central Development was represented by Anke Storm. I gave my side of the story and even presented images of the cause of damage and the leakage... Anke Storm then **** and said I was the one refusing them access into my flat.. HOW IN THE WORLD CAN I REFUSE TO ALLOW PEOPLE TO COME AND FIX THE MESS I AM LIVING IN?
In conclusion these people lures people into their apartment and don't give a sh*t about you when you staying there. even if you leave they can still get other person, so they don't care. This matter was not supposed to get here if someone would take responsibility and mend the problem. But hey? They don't care! This a WARNING people! STAY AWAY FROM THESE PARASITES, the only thing they want is your money, nothing else..And I will not stop until someone is held accountable for this.
Harold **********
Dear Sir,
We apologise for any inconvenience you may have endured. Even though we strive to keep all our tenants happy, we sometimes do fail to do so. However, when we are at fault, we will remedy the situation to the best of our ability. That said, we have investigated this issue and can confirm that all the maintenance work have been done and signed off by yourself. Should you experience any further issues, please report it to the Site Manager immediately.
Best regards,
Dear Sir,
We apologise for any inconvenience you may have endured. Even though we strive to keep all our tenants happy, we sometimes do fail to do so. However, when we are at fault, we will remedy the situation to the best of our ability. That said, we have investigated this issue and can confirm that all the maintenance work have been done and signed off by yourself. Should you experience any further issues, please report it to the Site Manager immediately.
Best regards,
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