Payment affected by COVID 19

I would like to give people advice about central development The junction.my payment was affected by COVID 19 of wich i tried to pay on May 2020.i then sent an email to the office trying to tell them how i am affected by COVID 19...the guy who helped me told me that he emailed my concerns to the landlord... Today early in the morning they cut off my electricity, i tried to go to the office to explain the matter, they didn't wish to help me... My food is rotten in the fridge its a loos on top of the loss i wish if people can go to the other apartment then this its painful