PN
Patricia N
1 reviews | Active since Oct 2014
31 Mar 2023, 10:01
Pathetic service from finance
The finance department offers a pathetic service. I made arrangements for direct payment as discussed with them but they still sent debit order through. The nerve to say we didnt stop it do it with your bank. Whoever is responsible doesn't care and they are doing it on purpose. Their aim is to make money and not offer proper services to their residents. They want to frustrate clients while making money from them. An office without a signature shows lack of professionalism.
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Central Developments's replyOfficial
03 Apr 2023, 14:54 Good day, Patricia, Thank you for your review. Please note that when changing banking details, you must take note of the time of the month. Debit orders are prepared in advance and any discrepancies need to be rectified or changed before the commencement of the preparations of the debit orders to ensure that the magtape sent to the bank will be successful. Kindly complete all documentation sent to you to start the process of changing your banking details. Also please note that it is important to inform admin 10 working days before your debit date should your banking details change. For all queries, kindly visit our site office or contact our Client Care team at ***. Kind Regards
Best regards,
Central Developments's reply03 Apr 2023, 14:54
Official
Good day, Patricia, Thank you for your review. Please note that when changing banking details, you must take note of the time of the month. Debit orders are prepared in advance and any discrepancies need to be rectified or changed before the commencement of the preparations of the debit orders to ensure that the magtape sent to the bank will be successful. Kindly complete all documentation sent to you to start the process of changing your banking details. Also please note that it is important to inform admin 10 working days before your debit date should your banking details change. For all queries, kindly visit our site office or contact our Client Care team at ***. Kind Regards
Best regards,