Pathetic Service

I went to apply for the accommodation at Boardwalk Heights and I was told to pay a minimum of R500 to reserve the space for the flat of which I did, a few days later I was told by the Sales Manager that I can't qualify due to affordability. I understood and requested to be refunded my money back. He requested me to send a bank statement to arrange a refund for me and that was on the 8th of November, and since then I never received any response from him when I do follow up he just ignores my emails. I am so disgusted by the level of service I had received from Andre Mostert.

I want my money Back...