Misleading Charges Yellowstone Village

I recently moved into Yellowstone Village, which is managed by Central Developments, and I’m extremely disappointed with how things have been handled.

In the first week, I spent R500 on electricity and utilities. By the end of the first month, I had spent over R1,500 — and that’s with us working full-time at the office, only putting the geyser on once a day, and limiting cooking.

Before I signed the lease, the agent told me “electricity is prepaid.” What she didn’t mention: • That electricity is run through a third-party app, • That I’d be charged a utilities management fee, • And that there’s a top-up fee every time I load electricity.

None of this was disclosed upfront. When I raised concerns, the agent claimed she had explained everything — which is not true. Our conversation never mentioned an app, management fees, or top-up charges.

I was passed from the agent to a manager, then to another agent who said the management fee would be removed from my rent. I followed up days later — no response. A week later — still nothing. I’ve been completely ignored.

Then I was told that if I cancel my lease early, I’d be charged two months’ rent — despite being misled and left with no support.

The key issues: 1. I was rushed to pay a deposit to secure the unit. 2. I was misled about how electricity works — no mention of third-party apps or fees. 3. I was not informed about the utilities management fees or top-up charges. 4. Communication from Central Developments and their agents has been poor. 5. The rent is already high — and these hidden costs make it worse.

If you’re considering Yellowstone Village or any property under Central Developments, ask every detail upfront, demand everything in writing, and be prepared for hidden charges. Based on my experience, I would not recommend it.