Lease agreement being canceled

Good day I hope this message finds you well.. My ID number is *** cell ***.. Last Saturday 30 September 2023 I went to THE Junction village 2 To apply for an Apartment I was then assisted By a sale consultant named Kgomotso.. My application was approved I then Paid the amount of R14. 400 which included rent, deposit and admin fee, I was supposed to move in yesterday Sunday 1 October 2023 the lease Agreement I assigned was for 6months.. The apartment that I was given it was number 125, later on Saturday Kgomotso callede saying the apartment 125 the maintenance team can't fix it. So she will give me an apartment that Costed R7. 2 which was a bit expensive for me.. She said I won't the other amount, I have a house in Thatchfield Ridge estate Centurion I was renting out my House.. The person was su to move in yesterday 1october 2023 however the person canceled on me which resulted in me canceling my lease agreement wth her.. She then said to me That she reduce my lease agreement to 3 months.. Then I can move out Month end December I still declined the offer as since I don't have anyone renting my house I won't be able to pay Double rent on a monthly basis which is why I wNt to cancel.. She then told me that I won't get get my refund as the month already started so meaning I'll loose my entire R14. 400 I really don't understand why coz yes I agree the should be a cancelation penalty fee.. If they felt that the apartment was empty or the lost money.. They didn't as I've paid for the month of October then they should give me my deposit.. I really can't afford to loose my may to a place I didn't stay.. I'm writing here because I need help.. So they can assist me, now I'm getting Debi check message for R9. 9 if I ddnt cancel my contact my lease was supposed to be R6.6. As a consumer don't I hv a right to be a lease agreement and as a landlord you hv to charge a cancelation fee penalty.. Not take my whole money. THE JUNCTION 2..the consultant is now not replying to my message Kgomotso Ma***o.. I hv all the screen shot.. ***