DN
Dineo N

1 reviews | Active since Sept 2023

03 Oct 2022, 09:08

Frustrated tenant

Good day

My name is Dineo. I'm still frustrated about how lemon tree apartments. Their service is very poor you wonder what's the reason for paying so much money if they can't assist. I stayed for 5 months only and was just not happy hence I moved out 30th Sept n told me my stuff should be out of their place by 11:30 am.

Got locked up in the house on Saturday when I had to go to work cos the buddler had rust in it. I asked for help and was told to wait till Monday after 08:am to ne assisted, had to call lock Smith and still they charged me for breaking the buddler. I had issues with my electricity meter box, logged ticket and non of them ever came until I called in my own people to come help.

Of which when I got there in May I was supposed to get ground floor unit as I app**** and paid for but surprisingly was given a first floor cos they already given someone else the unit I paid for.

I will never advise even my worst energy to stay there. It has never been a nice place to stay in. For the whole 5 months has been terrible for me there.

0
Replies (1)
Central Developments
Central Developments's reply04 Oct 2022, 15:40
Official
Good day, Dineo, Thank you for your review. Please note that as per clause 1.25 of your signed lease agreement, you are required to return your key by 12h00 midday on the lease end date. We apologize once again for the miscommunication concerning the availability of our units. It is imperative to report maintenance issues as soon as you discover them for our maintenance team to assist as quickly as possible. Our team looks forward to communicating with you in order to accommodate you concerning any other matter that may need to be resolved. For inquiries, contact our Client Care team on ***. Kind Regards