East on 82 has failed me and I am tired of this dump !!

It seems that central development only understands or will treat queries as a matter of urgency if you write on the platform because it quite clear that on East on 82 it a circus and I’ve never dealt with such *********** people without any empathy towards their tenants, I am so angry because if the rent is affected you people are too quick to cut our electricity without blinking . I’ve moved here in May 2022 but I’ve moved 3 units which doesn’t make sense to me , I’ve logged an issue with manager Lelo who is highly *********** and doesn’t take calls she just rerouted my issue to Mpumi whom lacks listening skills and I don’t know how the recruitment process works because no one knows what they are doing in that office, I bought a washing machine on the 17th of May 2022 I was already a tenant at unit 611, I was moved to unit 609 because of the issues with electricity and maintenance. When I was in 609 I reported the matter of ****roaches and it was ignored, it got worse when I moved into unit 151, i have even videos at night it a nightmare, these ****roaches have destroyed my washing machine motherboard as per technicians from defy pictures were sent to Lelo and Mpumi with the washing machine invoice, when I moved here I didn’t have any ****roaches but now most of my stuff is getting damaged especially kitchen appliances as ive seen them in my microwave, all I want right now is my washing machine to be fixed I can’t be hand washing while I have arthritis. This matter has caused me so much pain and anger towards this place because when I moved here pest control was sent once and they only sprayed the cupboards in the kitchen which are also falling apart when I moved in this unit I was promised that the cupboards will be replaced the material has been ordered I won’t even mention the stove that has been tripping when you cook and makes a scary sound of corrugated iron when done cooking the oven is a mess and yet I’m being charged 7300 a month for this dump. If my washing machine is not fixed as Defy doesn’t cover the negligence on the warranty I will escalate this to the rental ombudsman. I am tired of this place I wish my lease was coming to an end early so I can lv this place. I will not recommend this place even to my worst enemy. Central development you have failed me and I need this washing machine fixed and while at it , please provide training/ coaching to your stuff on how to keep tenants happy and always go beyond bounderies to ensure that staying here brings peace to your tenants because it quite clear to me they are sales driven but once you’re in the premises you don’t matter!