SG
Sizwe G

1 reviews | Active since Aug 2019

12 Nov 2020, 10:19

Dishonest Rental Agency

Do yourself a favour and avoid renting an apartment from Route 82 Apartments, which is managed by Central Developments aka 2LetNow.

I rented an apartment from these people from April this year and when my circumstances changed, which is the case for most people this year, I submitted a notice to vacate. I stayed for 6 months with them and provided them with a full 30 day notice of my intention to move out, but on the day I was supposed to move out, I had to force them to come do an exit inspection. To make matters worse, after I moved out, I waited the 7 days prescribed by the Rental Housing Act to be refunded my deposit and accrued interest. After 10 days following my moving out, no deposit was refunded, so I emailed them and requested a copy of the statement reflecting the accrued interest as is my right in terms of the Act. A day later I received a reply that they are only going to refund the accrued interest because I terminated my lease early. Mind you, they found a tenant to move into the unit, so there is no financial loss. This is clearly a dishonest organization because had I not been aware that I am entitled to the accrued interest, it wasn't going to be paid out. I am planning to share my experience on every social media, including registering a request for assistance with the Housing Tribunal, Estate Affairs Board, and newspapers until they repay my deposit and cease such business practices.

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Replies (2)
Central Developments
Central Developments's reply13 Nov 2020, 10:11
Official
Good day Sizwe

Please take note that when you signed the lease agreement with Route 82 Security Estate,  you signed a legally binding contract.
You were in breach of this contract for early termination and, you were informed of what the penalties would be for early termination at the time.

It is well within your rights to seek legal counsel and, we encourage you to do so before you embark on a slanderous campaign.  They would advise you, as we do, to exercise caution.  We take our business seriously and will also spare no cost or effort to protect our business and its reputation.

Regards
Management
SG
Sizwe G's update13 Nov 2020, 11:27
Reviewer Update
Following my post yesterday, I received a call from this Agency claiming that the reason they wont refund my deposit is because they had to give the new tenant that moved in 50% discount on the first month's rent. I dont know what that has to do with my deposit. I have friends that stay there and some whom have recently moved in so I know that's the special they are currently running. The reply they give above is simply to appease the public. The penalty clause they are referring to states that if they do find a tenant, they will only charge the out-going tenant a penalty for the reasonable costs of having to advertise the place; it says nothing about the discount that they will give to the new tenant. I have asked for those advertising costs to be disclosed to me and till now, I have not received them.