1 reviews | Active since Nov 2017
Disgusting ,Terrible Service!
Terrible service .. all one asks is just to be serviced that's all but.. for starters I signed with attorney's on the 9th and I'm told to this day on the 26th they still waiting for the bank. Okay well and good..I asked if its possible to move in. I was advised by both agent and her colleague that it is possible however only after it is lodged ! Request is send only to be told told covid has impacted their clients , I'm high risk because they had an issue with a similar client. I might even be declined by the bank or go on a shopping spree or even cancel I'm like do I have R200k lazing around to pay penalty fees ??. Yet they said I will sign their indemnity form. Now I'm the bad guy for making decisions based on their guidelines. I guess this is the price we pay as clients, to be **** to and empty promises. To make matters worse I'm being told I cannot even speak to anyone else ,yet no one is taking responsibility for the information provided to me by one of their own. Why would a staff member lie ? They advised based on what they knew ,since it was done before she knew exactly what she was talking about and also guiding that it can be done after lodging!
To this very moment..none of the people or directors who decided I cannot move in have not called back as I requested !!
Kindly note that we cannot interfere with the processes of your bank. They have certain measures in place during the finalization of your registration.
We have informed you that you will be able to move into your house once the registration has been completed which remains a standard procedure at all our developments. You have been given this information on numerous occasions though you did not agree to these terms, unfortunately, we cannot change the rules and regulations applicable to this process. As confirmed, we will keep you up to date.
Please contact your agent, should you need any further information.
Regards,
Client Care
Kindly note that we cannot interfere with the processes of your bank. They have certain measures in place during the finalization of your registration.
We have informed you that you will be able to move into your house once the registration has been completed which remains a standard procedure at all our developments. You have been given this information on numerous occasions though you did not agree to these terms, unfortunately, we cannot change the rules and regulations applicable to this process. As confirmed, we will keep you up to date.
Please contact your agent, should you need any further information.
Regards,
Client Care
Promise after promise which becomes lie after lie. That's what you get for buying with central Dev at albertsdal , their service sucks and I'm honestly gutted with the fact that none is taking responsibility for misleading clients and promising clients nothing.All one is asking is just to be serviced as a client but no..now that they have secured their bag ...they treat us clients as batches or club.I was told my house was going to lodge on the 1st or 2nd of this month and was going to be registered around the 8th. Guess what..10 days down the line it's not even lodged .....,whilst my application was done separately when I app**** for the house ,now I have to wait for other applicants to get their staff in order yet my so called file has been ready some 20 days or so ago for lodging and registration. Lawyers advise central Dev instructed them to lodge as a batch.Clear that all that matters is themselves..no way in any of their service do they put their clients first.Quite disgusting ????????!!I guess we pay for that disgusting service and we don't matter at all as clients.You ask yourself why do I get treated as a group or club yet I app**** alone and was assessed individually.You would think they will at the very least be honest and upfront but no... They rather lie and cover it up with empty promises. Now it's their lawyers who are to blame yet ,they instructed lawyers!Terrible and disgusting ????????????????
Promise after promise which becomes lie after lie. That's what you get for buying with central Dev at albertsdal , their service sucks and I'm honestly gutted with the fact that none is taking responsibility for misleading clients and promising clients nothing.All one is asking is just to be serviced as a client but no..now that they have secured their bag ...they treat us clients as batches or club.I was told my house was going to lodge on the 1st or 2nd of this month and was going to be registered around the 8th. Guess what..10 days down the line it's not even lodged .....,whilst my application was done separately when I app**** for the house ,now I have to wait for other applicants to get their staff in order yet my so called file has been ready some 20 days or so ago for lodging and registration. Lawyers advise central Dev instructed them to lodge as a batch.Clear that all that matters is themselves..no way in any of their service do they put their clients first.Quite disgusting ????????!!I guess we pay for that disgusting service and we don't matter at all as clients.You ask yourself why do I get treated as a group or club yet I app**** alone and was assessed individually.You would think they will at the very least be honest and upfront but no... They rather lie and cover it up with empty promises. Now it's their lawyers who are to blame yet ,they instructed lawyers!Terrible and disgusting ????????????????